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FREQUENTLY ASKED
QUESTIONS

  • What is The Gifting Happiness?
    The Gifting Happiness is an online platform dedicated to making gifting a joyful and seamless experience. We offer a curated selection of unique and thoughtful gifts for various occasions, helping you express your love and appreciation to your dear ones.
  • How do I place an order?
    Placing an order is easy! Simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the instructions to enter your shipping and payment information, and your order will be on its way.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, net banking, UPI, and popular mobile wallets.
  • Do you offer international shipping?
    Currently, we offer shipping within India only. However, we are working towards expanding our services to international locations in the future.
  • What is your return policy?
    We accept returns within [number] days of delivery, provided the product is unused, undamaged, and in its original packaging. Please refer to our Returns and Exchanges policy for more details.
  • How do I initiate a return?
    To initiate a return, please contact our customer support and provide your order details. They will guide you through the return process.
  • Can I exchange a product?
    Yes, you can exchange a product for a different size, color, or another product of equal or lesser value. Please refer to our Returns and Exchanges policy for more details.
  • What are the shipping charges?
    Shipping charges may vary depending on the product, its weight, and the delivery location. You can view the applicable shipping charges at the time of checkout.
  • How long does delivery take?
    We strive to deliver your gifts as quickly as possible. Delivery time may vary depending on the delivery location and the shipping method chosen. You can find the estimated delivery time for your order at the time of checkout.
  • How can I track my order?
    Once your order is shipped, you will receive a tracking number via email/SMS. You can use this tracking number to track the status of your shipment on our website or the website of our courier partner.
  • What if I need to change my shipping address after placing an order?
    If you need to change your shipping address after placing an order, please contact our customer support as soon as possible. We will do our best to accommodate your request.
  • How can I contact customer support?
    You can contact our customer support via email at support@thegiftinghappiness.in or by phone at +91 8971327703
  • Do you offer gift wrapping services?
    Yes, we offer complimentary gift wrapping for most of our products. You can select the gift wrapping option at the time of checkout.
  • Can I include a personalized message with my gift?
    Yes, you can include a personalized message with your gift. There is a designated space for you to enter your message at the time of checkout.
  • Do you offer discounts for bulk orders?
    Yes, we offer discounts for bulk orders. Please contact our customer support for more information.
  • How can I stay updated on new products and offers?
    You can subscribe to our newsletter or follow us on social media to stay updated on new products, offers, and promotions.
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